Sales Associate
Victoria's Secret
Albuquerque, New Mexico
sales
sales associate
sales
merchandise
brand
store
selling
customer loyalty
angel
email
maintenance
bras
nm
November 25, 2023
Victoria's Secret
Albuquerque, New Mexico
When assigned to the sales floor:
- Drives store sales and growth by personally selling to customers
- Proactively engages with customers, reads cues and responds effectively
- Provides customers with the perfect bra fit by asking effective questions
- Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
- Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
- Reinforces customer buying decisions at checkout and encourages purchase of additional items
- Recovers cash wrap selling zone and go-backs
- Builds customer loyalty by opening Victoria s Secret Angel Cards (US only) and through customer email and phone capture
- When assigned to processing and replenishment:
- Processes merchandise to be floor ready and maintains back room and under stock to brand standards
- Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
- Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
- When assigned to floorset activity:
- Executes floorset proficiently
- Understands and adheres to brand standards
- Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria s Secret are responsible for:
- Driving top line store sales results and growing the business through action and productivity
- Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
- Creating customer awareness of programs available to them, (i.e. Victoria s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
- Setting personal goals and tracking individual and team performance to the goals
- Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
- Taking initiative to recover and replenish merchandise, so it is available to sell
- Understanding and adhering to visual merchandising brand standards
- Assisting in housekeeping of sales floor and communicating maintenance issues
- Keeping an awareness of, and building personal capability in, loss prevention
- Reinforcing store strategy to reduce shrink
- Supporting all activities related to providing a safe working environment
- Understanding and demonstrating Company values
Job Type: Part-time
Pay: $13.00 - $15.75 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Weekly day range:
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Albuquerque, NM 87110 (Preferred)
Ability to Relocate:
- Albuquerque, NM 87110: Relocate before starting work (Preferred)
Work Location: In person
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