Airport Baggage Agent

Ground Operations Our Company Promise

Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.

Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

00 per hour, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums.

Potential for annual ProfitSharing contribution toward retirement - when

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel.

Our Ramp Agents work in the outdoor elements to direct planes on the ground, handle cargo/baggage, and ensure our ground operations run smoothly.

Ramp Agents are problem-solvers who enjoy working in a fast-paced environment and collaboratively with other Ground Operations Teams to meet flight departure timelines.

A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.

S. required and no current orfuture workauthorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer.

We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals

Loads, unloads, services, guides, and directs Company Aircraft

Receives and records Customer baggage, air freight, mail and company materials as required

Handles all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent.

Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent

Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities

Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors

Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction

Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin

Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork

Cleans and services lavatories, operates lavatory carts and disposes of contents in accordance with established procedures

May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork.

Maintains an inventory of such items and supplies

Transports cabin and cleaning equipment between aircraft storage area

Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers

Works in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors

Has routine contact with people outside of the Company such as delivery agents, shippers, etc.

Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period

Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations

Must work under tight time constraints to accomplish quick turns of aircraft

Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement

Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment

No experience requirement

Must be able to obtain a SIDA badge and meet all local airport requirements

May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights

S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Ability to work shift work and/or overtime

• 00 Southwest Airlines is an Equal Opportunity Employer.