Client Sales Relations Receptionist

About Milan Laser Hair Removal:

One of the top providers of laser hair removal in the country is Milan Laser Hair Removal. This is because all of our treatments are carried out by certified medical professionals, and we only use the best lasers available. Furthermore, we offer our special Unlimited Package, which comes with a lifetime results guarantee. This is an exciting time to become a member of the Milan family, as the company has more than 325 locations across 30 states and plans to grow into a national brand!

Status: Full-Time

Schedule: 5 days per week, including 2-3 Saturdays per month

Hours: Mon-Thur 8:30am-6pm, Fri 8:30am-5pm, Sat 8:30am-3/5pm

Position Summary:

We are thrilled to add a full-time Client Sales Receptionist to our vibrant team as we continue to grow and succeed. You will greet and welcome both new and returning customers to the store in your capacity as the client sales receptionist. Additionally, you will be in charge of delivering top-notch customer service to establish and nurture relationships with our clients in order to guarantee their continued patronage and satisfaction. Additionally, you will collaborate with our clinic staff to upsell services and run promotions in order to meet monthly sales targets. You will also carry out additional administrative tasks to assist the Sales Manager in overseeing the clinic's daily operations.

Some things our Client Sales Receptionist love about working at Milan:

• Free Laser Hair Removal
• Bonuses Are Given Out Each Month
• Effective Lead Generation Driven by the Company
• All-inclusive Advantages

Responsibilities:

• Ensure a positive client experience by exhibiting excellent customer service.
• Field incoming calls to schedule appointments and answer general questions.
• Confirm appointments, communicate with clients and maintain and update client records.
• Work in conjunction with clinic staff to achieve monthly sales goals through upselling services to clients and building relationships with them to ensure their ongoing business and satisfaction.
• Assist Sales Manager in outgoing calls to clients for consultation follow-up and notification of promotions and events (no cold calling).
• Support Sales Manager and medical staff with clinic needs such as; treatment room upkeep, event support, and clinic upkeep.
• Process financial transactions.
• Perform daily opening and closing duties.
• Administrative support functions such as filing, photocopying, faxing, etc.

Requirements:

• Required minimum high school graduation or GED equivalent
• Excellent customer service skills
• Strong teamwork mentality
• Exceptional verbal and writing communication abilities
• Intermediate knowledge of computers
• Ability to work 38 40 hours a week, with Saturdays and evenings off in between
• Shows initiative and the capacity for autonomous work
• Capacity to protect extremely sensitive data
• Have the ability to lift 20 40 pounds

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off that begins right away
• Free laser hair removal for you and your spouse or legal partner
• Seven Major Holidays are closed.
• 401(k) retirement plan with employer match that is vested
• Career advancement opportunities

Each necessary task must be able to be completed satisfactorily by the employee in order for the job to be performed effectively. The knowledge, skill, and/or ability needed is reflected in the listed requirements. It is possible to make reasonable accommodations so that people with disabilities can carry out necessary tasks. You might be given additional tasks.

We have a strong commitment to hiring bright individuals in the US, regardless of their nationality, race, age, gender, ethnicity, religion, sexual orientation, or level of disability. Nevertheless, we are not sponsoring any visas at this time.

Equal Opportunity Employer