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FT Customer Support Specialist - Work From Home

Stronghold Remote
customer support work from home email customer service remote customer support written written communication communication customer care customer satisfaction feedback management management
April 26, 2024
Stronghold
Lafayette, Colorado
FULL_TIME

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist you'll: Respond to customer requests via email or written communication promptly; Ensure the highest standard of customer care is delivered (e.g. response and resolution times, customer satisfaction, and feedback management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast >>

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