Cashier/Customer Service Representative

Home Depot is hiring for Cashier/Customer Service Representative

Position Purpose:

Cashiers fulfill a crucial role in customer service, ensuring customers receive prompt, friendly, accurate, and secure service. They handle Checkout and/or Return transactions, as well as oversee the Self-Checkout area. Cashiers actively seek product and project knowledge to inform customers and identify sales opportunities, all while following policies and procedures to minimize shrinkage.

Responsibilities:

• Process Checkout and/or Return transactions
• Monitor and maintain the Self-Checkout area
• Actively seek product/project knowledge to inform customers
• Identify sales opportunities
• Follow all policies and procedures to minimize shrinkage

Additional Responsibilities for Head Cashier:

• Position Cashiers and support them by expediting price checks
• Approve Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental
• Provide first-level escalation for customer issues
• Assist in supervising, coaching, and training other Front End Associates
• Participate in the training of new Cashiers
• Utilize all available tools to coach and develop other Cashiers

Qualifications:

• No experience required
• Full and part-time positions available
• Flexible hours

Benefits:

• Great benefits
• Promotions from within

About Company:

Founded in 1978 by Bernie Marcus, Arthur Blank, Ron Brill, and Pat Farrah, The Home Depot is a multinational home improvement retailer headquartered in Atlanta, Georgia. The company operates a chain of retail stores that sell a wide range of home improvement and construction products, including tools, hardware, lumber, building materials, paint, plumbing supplies, and garden products.

Known for its large stores, which often include garden centers, paint shops, and tool rental services, Home Depot also offers installation services for various products, such as flooring, cabinets, and windows.

With a strong online presence, Home Depot offers a wide selection of products for purchase on its website, along with mobile apps for convenient shopping and project planning. Committed to customer service, the company offers various programs to assist customers, such as workshops, DIY clinics, and project guides.

Home Depot has a significant impact on the communities it serves, including charitable initiatives, disaster relief efforts, and environmental sustainability programs. The company has a diverse workforce and is committed to diversity, equity, and inclusion in its hiring practices and workplace culture.

Listed on the New York Stock Exchange under the ticker symbol "HD," Home Depot is a component of the Dow Jones Industrial Average. Overall, Home Depot is a leading retailer in the home improvement industry, known for its wide selection of products, customer service, and commitment to community and environmental stewardship.