FT Customer Support Representative (Work From Home)
Metal
Remote
customer support
representative
work from home
technical
email
customer service
remote
customer support
non technical
customer satisfaction
meeting
customer needs
listening
April 11, 2024
Metal
Glendora, California
FULL_TIME
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >>
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