Member Advocate - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S. / $24.25 per hour / 401k matching / Medical, Dental, and Vision / PTO - As a Member Advocate you'll: Provide exceptional member service through prompt, accurate, and knowledgeable responses to member inquiries and complaints; Manage inbound and outbound member inquiries via phone, SMS, and online messaging platform; Follow up with members to ensure their issues have been resolved to their satisfaction; Maintain a comprehensive understanding of the company's products and services; Support members' scheduling and portal navigation needs-- troubleshooting as needed...Hiring Fast >>