Returnship 2023 Product Owner, Technical REQ224124

T-Mobile Bellevue, WA
technical team agile technical mobile management data product management scrum develops engineering stakeholders accommodation
March 21, 2023
T-Mobile
Bellevue, WA

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!


Get hands-on experience, training—and a leg up on a bright future.


The Returnship Program offers a six-month opportunity for experienced (mid-level) professional workers seeking to re-enter the workforce after taking a leave from their professional career.


Product Owner (PO) is a member of the extended Product Management team and crucial member of the Agile Team. PO owns the Team / Sprint backlog representing the single source of truth and is the single point of contact to the Dev team and Customer team for user story details. PO is responsible for defining and refining user stories and prioritizing the Agile Team backlog to streamline execution of product (program) priorities while maintaining conceptual and technical integrity of features for the team. In this capacity the PO remains highly available to the Dev teams during each iteration (sprint) in order to answer real time questions and provide clarity to user stories. PO also drives user story refinement activities ensuring Team backlog contains 2 iterations worth of 'ready' work for Dev team. These two functions are critical to enabling Dev teams to improve and maintain high velocity / productivity in iteration (sprint) execution. For this reason, a PO supports a single Agile (Scrum) Team up to a maximum of 2 teams. PO also has a significant role in quality control and is the only team member empowered to accept stories as done, ensuring the acceptance criteria has been met. This role has significant relationships and responsibilities outside their specific Agile team, including working with Product Management, who is responsible for the Product (Program) Backlog, to prepare for the Program Increment (PI) Planning meeting (Big Room Planning).


MAIN RESPONSIBILITIES: 



  • Develops deep understanding of customer experience, especially at a tactical and transaction level.

  • Builds and maintains Agile (Scrum / Sprint) team backlog, with input from customer, Product Manager, System Architect/Engineering and other stakeholders (team backlog consists mostly of user stories, it also includes defects and enablers.)

  • Collaborates with Agile team and stakeholders to write user stories and requirements that include acceptance criteria and acceptance tests, typically for 1 or 2 (max) Agile / Scrum teams.

  • Reviews and prioritizes Agile Team backlog for Iteration (Sprint) Planning, including coordination of dependencies with other Product Owners.

  • Reviews and assesses enabler work, understands scope of the upcoming enabler work and collaborates with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures that will host the new business functionality. Ultimately determining where, when and priority of enabler work so that it can be included in sequence in Team backlog(s).

  • Primary resource (and source of truth / single point of contact) to Technical (Dev) team and Customer team for user story details. Highly available to technical team during iteration (sprint) in order to answer real time questions and provide clarity to user stories.

  • Manages and maintains efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 2 iterations (sprints) worth user stories available and ready in team backlog.

  • Participates in team demo with primary responsibility of reviewing and accepting completed user stories (PO is the only team member who can accept as done). This includes validation that stories meet acceptance criteria and meets team’s Definition of Done (DoD).

  • Participates in Iteration Retrospective, where teams gather to improve their processes. Also actively supports the Agile Release Train’s (ART’s) Inspect and Adapt (I&A) workshop.

  • The PI system demo is part of the I&A workshop. The PO has an instrumental role in producing the PI system demo for program stakeholders ensuring representation of user stories within PO’s scope.

  • The PI system demo is part of the I&A workshop. The PO has an instrumental role in working with Product Management team to produce the PI system demo for program stakeholders ensuring representation of user stories within PO’s scope.

  • Coordinates user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. This is often done in weekly PO/ART sync meetings.

  • Works across Agile teams to define and implement improvement stories that will increase velocity and quality of the program.

  • Accountable and responsible for user story quality and performance in production environment.

  • Develops positive working relationships with Customer groups or Customer Representatives.

  • Collaborates and develops positive working relationships with technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties.

  • Develops professional and technical knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.

  • Actively participates in T-Mobile Product Owner/Manager Community of Practice (COP)

  • Also responsible for other Duties/Projects as assigned by business management as needed.


Job Requirements:



  • Bachelors Degree in Computer Science, Engineering, IT or equivalent

  • 4+ years of relevant Product Management, Product Owner, Business Analyst, and System Analyst experience in an agile software product development environment.

  • 2+ years experience in hands on technical role such as writing production code, solution engineering, or technical architecture in large scale company/ application/product environment.

  • Proven success in delivering software with Agile Scrum methodologies including Experience with Agile backlog/project management tools

  • A passion for customer delivery and self motivated action plan

  • Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly to bridge the gap between business and technical teams.

  • Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.

  • Experience in delivering large and complex business/technology initiatives

  • Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. This could include product roadmap presentations or product capability reviews

  • Working knowledge of SQL, Python, or similar data analysis computer languages

  • Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. Passion for data – self-described “data person”


Returnship Program Requirements



  • Minimum 2 year career break

  • Veterans transitioning into a civilian role for the first time 


This role is not eligible for relocation. Returner must have reliable transportation to work in office.


Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education. 



  • At least 18 years of age

  • Legally authorized to work in the United States

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

  • The position salary ranges from $102,000-$137,900.00 annually. The successful candidate’s actual pay will be based on experience/location.


Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.


T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.


Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.



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