US-Senior Manager
Apple
Palm Beach Gardens, Florida
senior
manager
store
apple
leadership
senior
manager
lead
customer service
collaborate
team
drive
coach
March 28, 2023
Apple
Palm Beach Gardens, Florida
Summary Do you have a real passion for helping others learn and grow? The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service. Key Qualifications
- Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store
- Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results
- Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment
- You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
- Cross-industry experience is welcome a retail background is not necessary.
- You have a passion for learning about Apple technology and products.
- You re fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.
- You ll need to be flexible with your schedule. Your work hours will be based on business needs.
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