Tax Technician 1/2/3 (PCN 04-3041)

The Juneau Corporation Income Tax section is a group of Tax Technicians working together in an open environment which encourages collaboration and communication in an effort to get the work accomplished.  The Corporation Income Tax section receives approximately 18,000 corporation net income tax returns annually, which are processed through the Tax Revenue Management System.

The Tax Technicians work on returns identified by the system to require examination.  This position performs examinations primarily on multi-state corporations, but may work on in-state corporate returns including S-corporations, Exempt organizations, and Homeowners Associations. More complex returns include amended returns. Tax experience is not required as we offer on the job training.

Mission and Culture
The Department of Revenue, Tax Division is charged with collecting state taxes and administering tax laws.  We also regulate charitable gaming and provide revenue estimating and economic forecasting.  We promote compliance through quality service and fair administration. We provide accurate and timely information to Alaska taxpayers.

Benefits of Joining Our Team
There are many benefits of working for the State of Alaska, including 37.5-hour work weeks, health insurance, retirement benefits, higher than average leave accrual (paid time off), regular (annual or biannual) step/pay increases, union negotiated cost of living increases, and a variety of discounts at participating businesses (gym memberships, Microsoft Office, Dell computers, GCI, AT&T, Verizon, etc.).
 
 Work from home on a hybrid basis 
There is also an option to work from home on a hybrid basis.  After a probationary training period this position can be eligible to work from home (telework) up to three days a week.
 
Responsibilities of this position include:

• Review Error messages generated by the system and resolve errors on returns.
• Review incomplete returns and communicate missing information to taxpayers
• Review and analyze tax attributes, including net operating loss carryovers, charitable contribution.
• Review calculation of penalties and interest for special situations
• Review correspondence generated by system and explain letters to taxpayers
• Locate and apply missing payments
• Communicate with taxpayers, primarily in writing, but also by telephone, explaining assessments and adjustments, or  what is needed to bring incomplete returns into compliance as acceptably filed returns
• Explain filing requirements to taxpayers
• At the advanced level of the series, this position will provide mentoring to less experience Tax Technicians.

 We are looking for an applicant with the following desired knowledge, skills and abilities and experience.  

• Demonstrated history of accuracy performing work where accuracy was important;
• Attention to detail
• Previous work experience in examination of licenses or the preparation, review or examination of tax returns, bookkeeping or accounting experience;
• Strong mathematical skills and ability to understand tax computations;
• Ability to research, understand and apply tax laws to tax returns;
• Demonstrated work history using information systems such as a tax program, accounting program or similarly related programs.
• Comfortable working in an open environment.  Currently the Juneau Corporation Tax section works in a very open environment where there is little individual privacy.  

This flexibly staffed position provides an exciting opportunity for the successful applicant.  This vacancy may be filled at the 1, 2 or 3 level, depending on the applicant's training and/or experience. Starting salary will be determined by the level at which the position is hired. If filled at Level 1/Level 2, promotion to the Level 2/Level 3 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.

About the Company:
State of Alaska